The Rayker Method

The Rayker management team is dedicated to safety and focused on a safe environment for our workers and the safe execution of all activities. Upon our arrival at your facility SAFETY IS KING!!! Safety has been ingrained in our employees as a culture nurtured through constant vigilance.

Rayker has developed a safety program that incorporates our personnel, our on-site vendors and all others working in our general vicinity. Our safety program includes daily safety meetings, job safety analysis for each task performed, and critical lift meetings. These steps help to secure the safety of all nearby personnel but also the safe handling of your equipment.

Rayker personnel hold a tool box safety briefing at the beginning of each work shift. That meeting is tailored to the work to be performed that shift and that specific work environment. The foreman presents a detailed Job Safety Analysis (JSA) that outlines the steps of each task to be performed, the tooling to be used, and any risks associated with that task. We then discuss the steps to mitigate each risk and the appropriate measures to ensure the safe performance of each task. 

We also perform critical lift meetings with all affected personnel. These lifts include any lift of critical components, and any lift that will travel over other pieces of equipment.

• Communication Before the Outage

Rayker will begin communication during proposal development, based on an RFQ provided by the customer, or as developed with the Rayker team. Rayker will look to clarify any questions that may arise to ensure that our proposal meets all of your needs.

Upon receipt of your purchase order to perform the outage, communication will be commenced for items related to pre-outage planning. Rayker will begin planning for the outage including the development of contingencies for different scenarios based on our history in the industry and our knowledge of your equipment. Contingency planning is an integral part of our plan to manage the project and minimize the effects of unknowns that may arise during the outage while keeping the outage end date in mind.

• Communication During the Outage

Communication is a key element of outage execution. It insures that Rayker and our customers are on the same page and working toward the same goals. Throughout the project Rayker will provide a daily status report that includes specifics about the work performed, planned activities for the next 24 hours, technical comments about the condition of the equipment and recommendations to be considered to determine the path forward.

Our process of inspection and evaluation provides us with the information needed to determine which components need replacement or refurbishment in order to return them to design criteria. Abnormal conditions noted through these inspections can require additional attention. We apply mode of failure and root cause analysis principles to understand the reasons behind these abnormalities. When deemed necessary, Rayker can perform a detailed engineering analysis of the components to determine the cause of failure and develop an engineered solution to your issues. These evaluation processes are geared toward equipment reliability and elimination of recurring equipment failures.

Rayker also provides you with a line of communication with an on-site technical representative. This technical representative has full support of the management team within our company that has over 75 years of combined experience working in the industry. A representative will always be ready to answer your technical questions.

Any discovery items that were not included in the original scope of work will be immediately brought to your attention to minimize impact to the overall outage schedule. The Rayker on-site technical lead will attend daily progress report meetings to discuss the evolution of the outage. We will review any technical concerns and proposed paths forward as well as any additional support required from you. These meetings serve to inform and to allow the outage to progress as efficiently as possible.

• Communication After the Outage

Once the unit has been successfully returned to service and is functioning normally, Rayker will attend an exit interview with all parties involved in the outage. We will review overall execution, any lessons learned during the outage and identify any areas where future opportunities may be performed at a higher level of efficiency. 

Rayker will provide you with the final report 30 days or less after completion of the outage. The final report will include a description of the conditions found, the work performed, all relevant before-and-after data gathered, and our recommendations for future maintenance opportunities.

All Rayker personnel and vendors participate in a team effort to provide quality workmanship. The quality end result produced by Rayker incorporates a method of detailed data gathering processes and formal data sheets that are displayed for easy review. These data sheets also provide our technicians with guidance as to which measurements are critical to the evaluation process. 

Information gathered is reviewed by our technical experts and guides the decisions they make about the quality of the components that are used to reassemble your equipment. It is this thorough review of all components that allows Rayker to guarantee the reliable operation of your equipment. Rayker provides warranty on ALL work performed, including any work performed by a Rayker-contracted vendor. See our Services page for more information.